Kevin Hennah is like a comedy act for Librarians. He is funny, sarcastic, and knows how to provoke his audience. He regularly sprouts comments like:

If I have to hear the word ‘makerspace’ one more time…

And:

The Internet has moved the goal posts, yet many libraries keep kicking in the same direction.

And:

If you have RFID, why do you still have this Titanic circulation desk?

I enjoyed his workshop that reiterated concepts that I had heard before:

• Ditch Dewey in preference for genre collections.
• Create boutique style collections.
• Use face-out displays of books.
• Adopt clear signage.
• Use ‘library’ as the strong brand that it is. Don’t adopt new names such as ‘Learning Centre’ or ‘Community Hub’ or ‘LINC’.
• Weed, weed and weed.
• Make space for seating for customers.
• Ditch the pin-board displays in favour of screens, QR codes, and quick pick displays.
• Blame Kevin.