I have been back working in public libraries for a few weeks now and it’s great to feel useful and able to help people with their questions. In general the level of sophistication in regard to technology related questions is notable. Many in our population have become quite adept at using and navigating the Internet and all of the associated technologies. The days where it was assumed that the older generation did not ‘get’ this stuff are behind us. Many people are curious about things like ebooks and will ask about them, even if they decide not to give them a try – just yet.
The busy libraries where I work require an agile mind that can handle a day of mental gymnastics, able to negotiate the barrage of unique questions in quick succession.
This week I was lucky to work some shifts on the mobile library truck. I took this photo near one of our stops, during a short break.
I have been reacquainting myself with the different Library Management System, as well as the different procedures and work-flows associated with a large and multi-branch public library service. I feel very much welcomed back and I am appreciative of that.
Strange how life seems to take us two steps forwards then one step backwards. Why is this? I try to be philosophical and positive. Is it just life? Is it life lessons, challenges, and tests we must face in order to grow, understand, and become wise and enlightened?
I have made positive decisions and steps forward with my career choices. I was happy with my progress. I had bravely stepped out of my comfort zone, stepped into new environments, joined new teams, stepped-up in terms of delivery of information services, and learnt many new systems and work flows.
All was great. My service to all customers was outstanding I believe. So what happened? I was recommended. Now I find myself back where I was before. I am back in a school library, minding the desk, supervising teenagers, and trying not to get bored and fill my day somehow. I am not a teacher so my usefulness in this situation is limited. I long for the satisfaction of meeting the numerous questions posed by a demanding public in a busy community library. I want to get back to helping committed adult students in a diverse tertiary organisation. I was there and now I’m not again!
This step “backwards” or “sideward” is temporary and I hope I don’t lose the ground I had covered and was enjoying. Yawn….zzzzzzzzzzzzzzzzzzzz. Huh?! Was that a bell?