I have been back working in public libraries for a few weeks now and it’s great to feel useful and able to help people with their questions. In general the level of sophistication in regard to technology related questions is notable. Many in our population have become quite adept at using and navigating the Internet and all of the associated technologies. The days where it was assumed that the older generation did not ‘get’ this stuff are behind us. Many people are curious about things like ebooks and will ask about them, even if they decide not to give them a try – just yet.
The busy libraries where I work require an agile mind that can handle a day of mental gymnastics, able to negotiate the barrage of unique questions in quick succession.
I have been reacquainting myself with the different Library Management System, as well as the different procedures and work-flows associated with a large and multi-branch public library service. I feel very much welcomed back and I am appreciative of that.